The replacement, at no extra charge, covers
screen and liquid damages to the Galaxy S4, which was unveiled in Kumasi two
months ago.
Local Samsung partner in Kumasi, JOBOST
Phones, is enthused at the impact of the warranty on sales volumes.
“S4 is doing well because it has been
accepted by consumers because of the screen replacement”, said Job Osei Tutu, Chief
Executive Officer of the company.
Customers
who have had problems with their devices attest to the value addition as their
screens are replaced without charge at Samsung authorized
service centres, he stated.
Customers are however limited to two
incidents per 24-month period.
Mr. Osei Tutu tells Luv Biz Report technology savvy and phone lovers, especially ladies, are trooping to swap Galaxy S3 and other brands of Samsung handsets for the S4 brand.
“I
think if Samsung can extend the screen damage replacement warranty to the
yet-to-be introduced Galaxy Note 3, it will be well accepted to the delight of
customers”, he stated.
Meanwhile, Mr. Osei Tutu has noted that the imposition of a 20 percent tax on imported mobile handsets will deprive consumers of access to quality phones.
Meanwhile, Mr. Osei Tutu has noted that the imposition of a 20 percent tax on imported mobile handsets will deprive consumers of access to quality phones.
Ghana’s parliament has approved the tax
rate, which according to government officials will promote local assembling of
mobile phones.
“The
consumer should be considered because the future looks better when consumers
are satisfied in tasting the best of phones at good prices”, stated the mobile
phone dealer.
Story
by Kofi Adu Domfeh
